Thoits Insurance Service, Inc.
Commercial Policy Clients (As of July 1, 2012)
All our employee-owners recognize personal privacy is important to you. Because we are committed to fulfilling your expectations, we have adopted certain safeguards and procedures to assist us in protecting your privacy arising out of your business relationship with us.
Information we collect, retain and use:
We collect nonpublic personal information about you from the following sources:
- Applications or other forms you complete;
- Your transactions with insurance companies, others; or us
- Government agencies and other consumer reporting agencies;
- Medical records or medical professionals; and
- Personal interviews and inspections.
We may collect nonpublic personal information from individuals other than those proposed for coverage. If you authorize us to do so, we may obtain information about you from credit reports or other investigative consumer reports prepared by third parties at our request.
Information we may disclose to third parties:
We may disclose all of the information that we collect about you, as described above, (e.g., we share application information with insurers to whom we apply for insurance on your behalf). We obtain most of our information directly from you.
We do not provide nonpublic personal information about you to non-affiliated companies for the purpose of independent marketing or for other purposes except as permitted by law.
Your right to access and amend your personal information:
You have the right to request access to the personal information that we record about you. Your right includes the right to know the source of the information and the identity of the persons, institutions, or types of institutions to whom we have disclosed such information within two years prior to your request. Your right includes the right to view such information and copy it in person, or request that a copy of it be sent to you by mail (for which we may charge you a reasonable fee to cover our costs). Your right also includes the right to request corrections, amendments or deletions of any information in our possession. To request access to or an amendment of your information, the following procedures apply:
Submit a request in writing to René Ebright, Corporate Administrator, Thoits Insurance Service, Inc., 160 West Santa Clara St., 12th Floor, San Jose, CA 95113. Or call us, Toll free 1-888-484-6487. The request should include your name, address, telephone number, and the information to which you would like access. Upon receipt of your request, we will contact you within 30 business days to arrange access. If applicable, we will notify you either that we have made the correction, amendment, or deletion, or that we refuse to do so. The reasons for the refusal and the method to challenge the refusal will be provided where appropriate.
Our practices regarding information confidentiality and security:
We are committed to your personal privacy. We restrict access to nonpublic personal information about you to those employees who need information in order to provide products or services to you or your employer.
Thoits Insurance Service,Inc.
160 West Santa Clara Street, 12th Floor,
San Jose, CA 95113
Phone 408 792-5400 (Receptionist) Fax 408 792-3670